Telecalling Executive

14,000 - 25,000 /month*

Green Ocean Technology Private Limited

Park Circus, Kolkata

₹5,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Executive to join our team at Green Ocean Technology Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Telecalling Executive job

What qualifications and experience are required for this Telecalling Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹14,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Circus, Kolkata.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 50 vacancies for this Telecalling Executive role.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Executive job?
Ans : As a Telecalling Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Park Circus, Kolkata.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 1-5 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹14,000-₹25,000 per month. This is a Full Time job and has 50 openings.