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Customer Support Telecalling Executive

salary 21,000 - 26,000 /month
company-logo
job companyFrankfinn
job location Koramangala, Bangalore
job experience6 - 60 months Experience in Customer Support / TeleCaller
40 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Telecalling Executive to join our team at FRANKFINN. The role offers ₹21,000 - ₹26,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Telecalling Executive job

  1. What qualifications and experience are required for this Customer Support Telecalling Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹21,000-₹26,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 40 vacancies for this Customer Support Telecalling Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Telecalling Executive job?
    Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Koramangala, Bangalore.
  9. Who is the right fit for this Customer Support Telecalling Executive job?
    Ans : A candidate having skills like Domestic Calling with 1-5 years of experience is the right fit for this Customer Support Telecalling Executive job.
  10. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹21,000-₹26,000 per month. This is a Full Time job and has 40 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 21000 - ₹ 26000

Contact Person

Patel

Interview Address

Koramangala, Koramangala, Bangalore
Posted 10 hours ago
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