Telecalling Executive

18,000 - 25,000 /month

Finfolks Private Limited

Indira Nagar Stage 2, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Finfolks Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecalling Executive job

Who is eligible to apply for this Telecalling Executive job at Finfolks Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, Query Resolution for this Telecalling Executive job offered by Finfolks Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar Stage 2, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Telecalling Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Telecalling Executive, you will work on skills like Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Telecalling Executive job is located in Indira Nagar Stage 2, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.