Telecalling Executive

Job Summary:
We are looking for a proactive and detail-oriented Customer Success Representative (CSR) to support our Teleradiology services. The CSR will handle calls from clients and radiologists, help to resolve issues related to scans or reports, and ensure smooth communication between Radiologist & Clients. Good communication and problem-solving skills, along with a calm and professional attitude, are essential for this role.

Responsibilities:

• Answer and manage incoming calls/messages from Clients, Technicians, and Radiologists professionally and promptly.

• Address scan, report, or technical queries in real-time, ensuring accurate and timely resolution.

• Coordinate with radiologists to ensure proper case allocation, timely reporting, and follow-ups if needed.

• Maintain effective communication across all stakeholders to avoid delays or misunderstandings.

• Escalate unresolved issues to the concerned team or supervisor when required.

• Maintain a calm, positive, and solution-focused approach during high-pressure or emergency situations.

Ø  H.S.C Passed or Graduate.

Ø  Rotational Week Off and Rotational Shift.

Ø  Comfortable to work in Night Shift. (Male).

Ø  Experienced in BPO will be welcome, Freshers can also apply.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., ENDIMENSION TECHNOLOGY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 10 Telecalling Executive at ENDIMENSION TECHNOLOGY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Flexible Shift.