Telecalling Executive

Job Description: Telecaller – Education Sector (No Sales Target)

Position Overview

We are looking for a dedicated Telecaller to handle student enquiries, provide course information, and guide prospective learners. This role involves no sales targets—only counselling, communication, and follow-up.

---

Key Responsibilities

Handle incoming and outgoing calls to students and parents

Provide accurate information about courses, fees, admission process, and schedules

Maintain records of enquiries and update the database regularly

Follow up with interested leads to assist them in decision-making

Coordinate with the counselling and admissions team

Share daily/weekly reports with the supervisor

Maintain a positive and helpful attitude during calls

---

Skills & Requirements

Good communication skills (Hindi/Bengali/English as required)

Clear telephone etiquette and confidence in speaking

Basic computer knowledge (Excel, CRM entry preferred)

Ability to understand student needs and guide them politely

Prior telecalling/counselling experience in the education sector is an advantage

Freshers with good communication skills can also apply

---

Work Schedule

Full-time

Monday to Saturday (or as per institute policy)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Dr. Sourav Sir's Classes.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 20 Telecalling Executive at Dr. Sourav Sir's Classes
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.