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Telecalling Executive

salary 14,000 - 23,000 /month*
company-logo
job companyDirect Source
job location Airoli, Mumbai
incentive₹5,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
20 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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PAN Card, Aadhar Card
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Job Description

We are looking for a Telecalling Executive to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹14000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecalling Executive job

  1. What is the eligibility criteria to apply for this Telecalling Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Telecalling Executive job?
    Ans: This Telecalling Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Executive job?
    Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Direct Source.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Executive role?
    Ans: There is an immediate opening of 20 Telecalling Executive at Direct Source
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecalling Executive job?
    Ans: This Telecalling Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Salary

₹ 14000 - ₹ 23000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Sarita Rawal

Interview Address

Airoli, Mumbai
Posted 10+ days ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Telecalling Executive