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Customer Support Telecalling Executive

salary 10,000 - 17,000 /month
company-logo
job companyDeepa Photo Studio
job location Vasai West, Mumbai
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Marathi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

CUSTOMER SERVICE REPRESENTATIVE

Timeless Vows Photography – Vasai West

Job Type: Full-Time
Location: Vasai West, Mumbai
Department: Customer Relationship / Client Service

About the Role

We are looking for a friendly, responsible and well-organized Customer Service Representative to handle client communication and maintain strong relationships with our wedding and photography clients.

Key Responsibilities

  • Handle customer enquiries through WhatsApp, phone calls and social media.

  • Follow up with new leads and interested customers regularly.

  • Understand customer requirements and explain our photography & videography packages.

  • Schedule meetings, consultations and photoshoots.

  • Maintain customer details, enquiry status and follow-up records.

  • Coordinate with the photography, video and editing teams.

  • Send package details, quotations and other required information to clients.

  • Follow up with booked clients regarding event dates, requirements and payments.

  • Maintain professional and friendly communication with every customer.

  • Collect client feedback and help maintain long-term customer relationships.

Requirements

  • Good communication skills in Hindi, Marathi and basic English.

  • Polite, confident and positive personality.

  • Basic knowledge of WhatsApp, Excel/Google Sheets and computer operations.

  • Good follow-up and convincing skills.

  • Ability to manage multiple customers and enquiries.

  • Previous experience in customer service, sales or photography/wedding industry will be an advantage.

Preferred Qualities

Good communication • Positive attitude • Responsible • Patient • Well-organized • Quick learner • Customer-focused

Salary

₹10,000 – ₹17,000 per month + Incentives

Salary will depend on experience, communication skills and performance.

Working Hours

Full-Time | 6 days a week

How to Apply

Interested candidates can send their Resume + Recent Photo on WhatsApp or contact Timeless Vows Photography, Vasai West.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Telecalling Executive job

  1. What skills and experience do you need for this Customer Support Telecalling Executive job?
    Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹10,000-₹17,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vasai West, Mumbai.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 2 vacancies for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Telecalling Executive job?
    Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Vasai West, Mumbai.
  9. Who is the right fit for this Customer Support Telecalling Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Customer Support Telecalling Executive job.
  10. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 17000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

AshoK

Interview Address

102, 1st floor, Maruti Chamber, Near Vasai Railway Station Msrtc Bus Depot, Next to Navpada Mahanagar Palika Office, Vasai West, Palghar, Maharastra 401202., Vasai West, Mumbai
Posted 4 hours ago

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