Telecalling Executive

10,000 - 15,000 /month

Credthink Financial Services

Nallasopara, Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at . The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹10000 - ₹15000. and Opportunity to earn upto ₹ 90,000

Key Responsibilities:

1. Lead Generation & ProspectingMake outbound calls to potential customers sourced from databases, campaigns, and referrals.Quickly qualify leads based on eligibility criteria (income, credit behavior, employment type, documentation).Filter out time-wasters and focus on prospects with actual conversion potential.2. Customer Pitching & Product ExplanationDeliver a clear, concise pitch about loan products (personal loans, business loans, home loans, etc.).Explain interest rates, processing fees, tenures, eligibility, and mandatory documents without overselling or hiding conditions.Handle objections with logic and clarity—no vague promises or misleading claims.3. Requirement AnalysisAsk targeted questions to understand the borrower’s financial needs and repayment capacity.Identify the right loan product instead of pushing something irrelevant just to create numbers.4. Conversion & Follow-upsTrack each lead through the entire funnel: inquiry → documentation → approval → disbursement.Follow up aggressively but professionally—no ghosting, no “just checking” calls.Push the process forward by coordinating with credit, verification, and operations teams.5. Documentation HandlingGuide customers on required documents and ensure accuracy before sending to verification teams.Double-check for completeness—missing or incorrect paperwork kills conversions and wastes time.6. CRM & ReportingUpdate every call, lead status, and follow-up in the CRM on time—not at the end of the day.Maintain accurate daily/weekly reports of leads, conversions, call logs, and targets achieved.Track your own pipeline—don’t wait for the manager to chase you for updates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Credthink Financial Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 10 Telecalling Executive at Credthink Financial Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.