Telecalling Executive

Job Title: Telecaller / Back Office Executive

Location: Mumbai
Qualification: Graduate
Experience: Minimum 1–2 years

Job Summary:
We are seeking an experienced and well-spoken Telecaller & Back Office Executive to handle client communication, documentation, and daily operational tasks. The ideal candidate should be fluent in English, have strong MS Excel skills, and be capable of managing multiple responsibilities independently.

Key Responsibilities:

• Make outbound and inbound calls for client coordination, follow-ups, and feedback collection.

• Maintain call logs, update CRM/Excel databases, and ensure 100% accuracy in data entry.

• Manage day-to-day email communication, draft professional emails, and follow up on pending responses.

• Prepare Excel reports, trackers, and use advanced formulas (VLOOKUP, Pivot Table, Filters, etc.).

• Coordinate between internal teams and clients for timely updates and issue resolution.

• Handle documentation, filing, scheduling meetings, and maintaining MIS reports.

• Support the manager with administrative tasks and ensure smooth back-office operations.

Skills Required:

• Excellent verbal & written communication skills in English.

• Strong command over MS Excel and MS Office tools.

• Good organisational skills, accuracy, and attention to detail.

• Ability to work independently and meet deadlines.

• Professional behaviour, great follow-up discipline, and proactive attitude.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Bitsy Infotech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 1 Telecalling Executive at Bitsy Infotech Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.