We are looking for a Telecalling Executive to join our team at Beegle Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Event Help. The role offers ₹17,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a positive approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers
Work collaboratively with teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Monday to Sunday and week off during week days.