We are looking for a Telecalling Executive to join our team Al-Hiraa to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary with opportunities for growth.
Key Responsibilities:
Handle customer questions and resolve queries in a professional manner.
Excellent communication skills in Hindi.
Ability to handle pressure and meet targets.
Patience and customer-focused attitude.
Must Have basic knowledge about Excel.
Maintain and update the customer database with accurate information.
Answer incoming calls and resolve customer inquiries or complaints.
Follow up on leads and maintain a record of customer interactions.
Responsible for calling candidates and update regarding the job openings.
Explain the company’s products and services clearly and effectively.
Provide feedback to the team for improving processes or campaigns.