Customer Support Telecalling Assistant

9,000 - 12,000 /month*

Wellocia Lifestyle Private Limited

Sector 4 Noida, Noida

₹2,000 incentives included

Freshers in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at Wellocia Lifestyle Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 9,000 - ₹ 12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Assistant job

What skills and experience do you need for this Customer Support Telecalling Assistant job?
Ans : To apply for this Customer Support Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
What salary is offered for this Customer Support Telecalling Assistant job?
Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹9,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Noida, Noida.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Telecalling Assistant role. No prior experience is required.
What does the role of Customer Support Telecalling Assistant involve?
Ans : As a Customer Support Telecalling Assistant, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Telecalling Assistant job is located in Sector 4 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Customer Support Telecalling Assistant job.
Why should you apply for this Customer Support Telecalling Assistant job?
Ans : This Customer Support Telecalling Assistant job offers a salary between ₹9,000-₹12,000 per month. This is a Full Time opportunity and has 99 openings available.