Telecalling Assistant

Job Summary:

We are seeking an enthusiastic and articulate Telecalling Assistant to join our team. The primary responsibilities include recruiting staff members, handling inbound and outbound calls, and maintaining effective communication with suppliers to track order updates and resolve queries.​

Key Responsibilities:

Recruitment & Staffing:

• Source and screen potential candidates through telephonic interviews for various positions​

• Maintain a database of prospective employees and track their progress through the hiring process​

• Schedule interviews and coordinate with department heads for candidate evaluation​

• Follow up with candidates regarding their application status and onboarding documentation​

Call Handling & Customer Communication:

• Make and receive calls professionally, representing the company's values and culture​

• Handle customer inquiries and provide accurate information about products and services​

• Maintain detailed records of all calls and interactions in the system​

• Submit daily progress reports and call logs to the supervisor​

Supplier Coordination:

• Communicate regularly with suppliers to obtain order updates and delivery schedules​

• Follow up on pending orders and resolve any supply chain issues promptly​

• Maintain positive relationships with suppliers through effective communication​

• Document supplier interactions and update relevant stakeholders on procurement status​

Required Qualifications:

Education & Experience:

• Minimum 12th grade or higher education​

• Prior experience in telecalling, customer service, or recruitment coordination is preferred​

Technical Skills:

• Basic computer knowledge including MS Office (Word, Excel)​

• Familiarity with email communication and online scheduling tools​

Personal Attributes:

• Excellent verbal communication skills with fluency in local and English languages​

• Highly talkative and persuasive personality with strong interpersonal skills​

• Active listening abilities to understand candidate and supplier requirements​

• Strong organizational and time management capabilities​

• Ability to handle multiple tasks simultaneously and prioritize effectively​

• Professional demeanor and positive attitude even in challenging situations​

Performance Expectations:

• Maintain high standards of communication quality and customer satisfaction​

• Ensure timely follow-up with candidates and suppliers​

• Keep accurate records of all interactions and progress updates​

Working Conditions:

• Full-time position with standard working hours

• Office-based role with occasional flexibility required

• Performance-based incentives available

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecalling Assistant job

1. What is the eligibility criteria to apply for this Telecalling Assistant job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Assistant job?
   Ans: This Telecalling Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Assistant job?
   Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., Velvet Vista.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Assistant role?
   Ans: There is an immediate opening of 1 Telecalling Assistant at Velvet Vista
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Assistant job?
   Ans: This Telecalling Assistant job has Day Shift.