Customer Support Telecalling Assistant

18,000 - 36,000 /month*

Shaadi.com

Thane West, Mumbai

₹1,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

60 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Telecalling Assistant job

What skills and experience do you need for this Customer Support Telecalling Assistant job?
Ans : To apply for this Customer Support Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What salary is offered for this Customer Support Telecalling Assistant job?
Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹18,000-₹36,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 60 vacancies for this Customer Support Telecalling Assistant role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
What does the role of Customer Support Telecalling Assistant involve?
Ans : As a Customer Support Telecalling Assistant, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Thane West, Mumbai.
Who is the right fit for this Customer Support Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Customer Support Telecalling Assistant job.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹18,000-₹36,000 per month. This is a Full Time job and has 60 openings.