Customer Support Telecalling Assistant

15,000 - 20,000 /month

Rudraa Maids Services And Home Care Solutions Llp

Dadar (East), Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Rudraa Maids Services And Home Care Solutions Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Management Services. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Telecalling Assistant job

Who is eligible to apply for this Customer Support Telecalling Assistant job at Rudraa Maids Services And Home Care Solutions Llp?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Support Telecalling Assistant job offered by Rudraa Maids Services And Home Care Solutions Llp.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dadar (East), Mumbai.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 2 vacancies for this Customer Support Telecalling Assistant role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Telecalling Assistant role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Telecalling Assistant, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Dadar (East), Mumbai.
Who is the right fit for this Customer Support Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Support Telecalling Assistant job.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.