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Customer Support Telecalling Assistant

salary 15,000 - 18,000 /month
company-logo
job companyReccon
job location Jayanagar, Bangalore
job experience6 - 24 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

We are looking for a Telecalling Assistant to join our team at Reccon to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Telecalling Assistant job

  1. What are the eligibility criteria for this Customer Support Telecalling Assistant job?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Domestic Calling, Query Resolution for this Customer Support Telecalling Assistant job offered by Reccon in Jayanagar, Bangalore.
  2. What salary is offered for this Customer Support Telecalling Assistant job?
    Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹15,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Assistant job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jayanagar, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
  7. What does the role of Customer Support Telecalling Assistant involve?
    Ans : As a Customer Support Telecalling Assistant, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Assistant job is located in Jayanagar, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Support Telecalling Assistant job.
  10. Why should you apply for this Customer Support Telecalling Assistant job?
    Ans : This Customer Support Telecalling Assistant job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Contact Person

Saloni Khanna

Interview Address

barbeque nation , b hive building , 3rd floor, Jayanagar, Bangalore
Posted 18 hours ago
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