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Customer Support Executive

salary 25,000 - 38,000 /month
company-logo
job companyDs M-power Solutions
job location Adugodi, Bangalore
job experience6 - 60 months Experience in Customer Support / TeleCaller
15 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Support Executive to join our team at Ds M-power Solutions. The role offers ₹ 25,000 - ₹ 38,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

  1. Who is eligible to apply for this Customer Support Executive job at Ds M-power Solutions?
    Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Executive job offered by Ds M-power Solutions.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹38,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Adugodi, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 15 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Executive job is located in Adugodi, Bangalore.
  8. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹25,000-₹38,000 per month. This is a Full Time opportunity and has 15 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Flexible

Contract Job

No

Salary

₹ 25000 - ₹ 38000

Contact Person

Pavithra

Interview Address

JP Nagar, Bangalore
Posted 11 hours ago
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