Telecalling Assistant

14,000 - 25,000 /month*

Kvalita Analyza Private Limited

Work from home

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

25 Openings

Incentives included

Work From Home

Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, Medical Benefits

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at Kvalita Analyza Private Limited. The role offers ₹ 14,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Assistant job

What skills and experience do you need for this Telecalling Assistant job?
Ans : To apply for this Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
What salary is offered for this Telecalling Assistant job?
Ans : The salary for this Telecalling Assistant job ranges between ₹14,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecalling Assistant job?
Ans : There are 25 vacancies for this Telecalling Assistant role.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What does the role of Telecalling Assistant involve?
Ans : As a Telecalling Assistant, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Assistant position is Ashok Vatika, Ahmedabad.
Who is the right fit for this Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Telecalling Assistant job.
What makes this Telecalling Assistant job a good opportunity?
Ans : This Telecalling Assistant job is a good opportunity as it offers a salary between ₹14,000-₹25,000 per month. This is a Part Time job and has 25 openings.