Telecalling Assistant

13,000 - 20,000 /month

Jam Souses

Malad (West), Mumbai

1 - 4 years Experience in Customer Support / TeleCaller

5 Openings

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

जॉब हाइलाइट्स

Graduate and above

All genders

6 days working | Day Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Telecalling Assistant to join our team at Jam Souses. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to custumer support. The role offers ₹13000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Telecalling Assistant job

What qualifications and experience are required for this Telecalling Assistant position?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Assistant job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Assistant job?
Ans : As a Telecalling Assistant, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Assistant job is located in Malad (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-4 years of experience is ideal for this Telecalling Assistant job.
Why should you apply for this Telecalling Assistant job?
Ans : This Telecalling Assistant job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.