Customer Support Telecalling Assistant

13,000 - 21,000 /month*

G2r Global Solutions (opc) Private Limited

Singasandra, Bangalore

₹3,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecalling Assistant to join our team at G2r Global Solutions (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹13,000 - ₹21,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Telecalling Assistant job

What skills and experience do you need for this Customer Support Telecalling Assistant job?
Ans : To apply for this Customer Support Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹13,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 50 vacancies for this Customer Support Telecalling Assistant role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Telecalling Assistant job?
Ans : As a Customer Support Telecalling Assistant, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Singasandra, Bangalore.
Who is the right fit for this Customer Support Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Support Telecalling Assistant job.
What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹13,000-₹21,000 per month. This is a Full Time job and has 50 openings.