Telecalling Assistant

12,000 - 15,000 /month

Call4career

College Street, Kolkata

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF, Medical Benefits

Job Description

We are looking for a Telecalling Assistant to join our team at Call4career to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹12,000 - ₹15,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Assistant job

What are the eligibility criteria for this Telecalling Assistant job?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Domestic Calling for this Telecalling Assistant job offered by Call4career in College Street, Kolkata.
What salary is offered for this Telecalling Assistant job?
Ans : The salary for this Telecalling Assistant job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in College Street, Kolkata.
How many vacancies are there for this Telecalling Assistant job?
Ans : There are 25 vacancies for this Telecalling Assistant role.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What does the role of Telecalling Assistant involve?
Ans : As a Telecalling Assistant, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Assistant position is College Street, Kolkata.
Who is the right fit for this Telecalling Assistant job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Telecalling Assistant job.
What makes this Telecalling Assistant job a good opportunity?
Ans : This Telecalling Assistant job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 25 openings.