Telecaller Outbound

Job Title: Telecaller
Location: A-100 Sector 4 Noida (Nearest Metro Station 16)
Employment Type: Full-time
Department: Fundraising

Job Summary

We are looking for a compassionate and motivated Telecaller to support our NGO’s of fundraising efforts. The role involves connecting with donors, volunteers, and the general public over phone calls to spread awareness about our cause and encourage support for our programs.

Key Responsibilities

• Make outbound calls to potential and existing donors, volunteers, and supporters

• Explain the NGO’s mission, programs, and impact in a clear and empathetic manner

• Request donations, volunteer participation, or event registrations

• Maintain accurate records of calls, responses, and follow-ups

• Address basic queries and handle objections politely

• Follow call scripts while personalizing conversations when appropriate

• Meet daily/weekly calling and fundraising targets

• Coordinate with the team for follow-ups and campaign updates

Required Skills & Qualifications

• Minimum qualification: 12

• Good verbal communication skills

• Basic knowledge of computers

• Ability to communicate with empathy and patience

• Goal-oriented with a positive attitude

• Prior experience in telecalling, fundraising, or customer service is an advantage

Preferred Attributes

• Passion for social causes and community development

• Ability to handle rejection and remain motivated

• Honest, ethical, and responsible approach to fundraising

• Willingness to learn and adapt to NGO campaigns

Salary & Benefits

• Fix Salary and Unlimited Incentive

• Training and skill development

• Opportunity to contribute to meaningful social impact

• Supportive and purpose-driven work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.