Telecaller Outbound

We are looking for a Telecaller Outbound to join our team at Samasta Globazo Solution Llp. The role offers ₹7000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Loan Recovery & Collection. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves collection & recovery on customers of NBFCs. Candidates must be open to a 6 days working week during the Day shift.

Location Preference : Candidates form Dunlop,Ariadaha,Sinthi,Bonhoogly,Cossipore,Belghoriya

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹7000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., SAMASTA GLOBAZO SOLUTION LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 12 Telecaller Outbound at SAMASTA GLOBAZO SOLUTION LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.