Telecaller Outbound

Responsibilities

Respond to customer queries via phone, email, and chat.

Resolve customer complaints efficiently and professionally.

Maintain records of customer interactions and transactions.

Assist in the development of customer service policies and procedures.

Follow up with customers to ensure their issues are resolved.

Work closely with other departments to resolve customer issues.

Provide product and service information to customers.

Qualifications

Bachelor's degree in any discipline.

Previous experience in a customer service role, preferably in the FMCG industry.

Strong communication and interpersonal skills.

Ability to handle stressful situations calmly and professionally.

Proficiency in using customer service software and CRM tools.

Excellent problem-solving abilities.

Skills

Customer Relationship Management (CRM)

Communication

Problem-Solving

Time Management

Conflict Resolution

Microsoft Office Suite

Email and Chat Support

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., SAHAJ OIL & FOOD PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 5 Telecaller Outbound at SAHAJ OIL & FOOD PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.