Telecaller Outbound

10,000 - 17,000 /month*

Pemlix Technology Solutions Private Limited

Taratala, Kolkata

₹2,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Outbound job

Can freshers or experienced candidates apply for this Telecaller Outbound role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller Outbound role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹17,000 per month in this Telecaller Outbound position.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Taratala, Kolkata.
How many vacancies are there for this Telecaller Outbound job?
Ans : There are 10 vacancies for this Telecaller Outbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Outbound, you will work on skills like International Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Telecaller Outbound position is Taratala, Kolkata.
Who is the right fit for this Telecaller Outbound job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Telecaller Outbound job.
What makes this Telecaller Outbound job a good opportunity?
Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 10 openings.