Telecaller Outbound

10,000 - 17,000 /month*

Pemlix Technology Solutions

Parnashree, Kolkata

₹2,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Outbound to join our team at Pemlix Technology Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Outbound job

Can freshers or experienced candidates apply for this Telecaller Outbound role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller Outbound role.
What salary is offered for this Telecaller Outbound job?
Ans : The salary for this Telecaller Outbound job ranges between ₹10,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Parnashree, Kolkata.
How many vacancies are there for this Telecaller Outbound job?
Ans : There are 10 vacancies for this Telecaller Outbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What does the role of Telecaller Outbound involve?
Ans : As a Telecaller Outbound, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller Outbound position is Parnashree, Kolkata.
Who is the right fit for this Telecaller Outbound job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Telecaller Outbound job.
What makes this Telecaller Outbound job a good opportunity?
Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 10 openings.