Telecaller Outbound

Job Summary:

We are looking for a dedicated and customer-focused Telecaller – Customer Support Executive to handle inbound and outbound customer calls. The ideal candidate will be responsible for resolving customer queries, providing product/service information, and ensuring customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional manner.

• Resolve customer queries and complaints efficiently and accurately.

• Maintain a positive, empathetic, and professional attitude toward customers at all times.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Keep records of customer interactions, transactions, comments, and complaints.

• Follow communication scripts and guidelines.

• Meet personal/team call handling targets and customer service metrics.

• Escalate unresolved issues to the appropriate departments.

Requirements:

• High School Diploma or equivalent (Bachelor’s degree preferred).

• Proven customer support experience or experience as a Telecaller.

• Excellent communication and interpersonal skills.

• Ability to multi-task, prioritize, and manage time effectively.

• Basic computer knowledge and familiarity with CRM systems is a plus.

• Fluency in [English / Hindi / Regional Language as required].

• Patience and a positive attitude.

Benefits:

• Competitive salary + incentives

• Training and development programs

• Friendly work environment

• Opportunities for career growth

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., K SHYAM G MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 10 Telecaller Outbound at K SHYAM G MANAGEMENT
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.