We are looking for a Telecaller Outbound to join our team . The role offers ₹90000 - ₹12500 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Telecaller Outbound job
What is the eligibility criteria to apply for this Telecaller Outbound job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹9000 - ₹12500 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Telecaller Outbound job?
Ans: This Telecaller Outbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Outbound job?
Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Green Leaf Events.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Outbound role?
Ans: There is an immediate opening of 1 Telecaller Outbound at Green Leaf Events
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Outbound job?
Ans: This Telecaller Outbound job has Day Shift.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 9000 - ₹ 12500
Regional Languages
Hindi, Bengali
English Proficiency
Yes
Contact Person
Suman Ghosh
Interview Address
Sector V - Salt Lake, Kolkata
Posted 10+ days ago
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