We are looking for a Telecaller Outbound to join our team at Genix Resources Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Survey. The role offers ₹8000 - ₹11000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this Telecaller Outbound job
Can freshers or experienced candidates apply for this Telecaller Outbound role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller Outbound role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Outbound job ranges between ₹8,000-₹11,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Telecaller Outbound job?
Ans : There are 99 vacancies for this Telecaller Outbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Outbound job?
Ans : As a Telecaller Outbound, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller Outbound position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Telecaller Outbound job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Telecaller Outbound job.
What makes this Telecaller Outbound job a good opportunity?
Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹8,000-₹11,000 per month. This is a Full Time job and has 99 openings.