Telecaller Outbound

10,000 - 11,000 /month

E Solution Infotech Private Limited

Sector V - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Languages: Bengali

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller Outbound to join our team at E-solution Infotech Private Limited. The role offers ₹10000 - ₹11000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Outbound job

Can freshers or experienced candidates apply for this Telecaller Outbound role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecaller Outbound role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Outbound job ranges between ₹10,000-₹11,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Telecaller Outbound job?
Ans : There are 20 vacancies for this Telecaller Outbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Outbound job?
Ans : As a Telecaller Outbound, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller Outbound position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Telecaller Outbound job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Telecaller Outbound job.
What makes this Telecaller Outbound job a good opportunity?
Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹10,000-₹11,000 per month. This is a Full Time job and has 20 openings.