Telecaller Outbound

16,000 - 20,000 /month

Docland Services Limited

Sector 3 Noida, Noida

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account

Job Description

Docland Services Ltd.

Job Title

Outbound Telecaller

Department

Customer Support / Business Development

Job Type

Full-Time

Location

Office-Based

Job Summary

The Outbound Telecaller is responsible for making outbound calls to doctors, hospitals, clinics, and healthcare professionals to explain company services, generate leads, follow up with clients, and maintain customer relationships.

Key Responsibilities

Make outbound calls to potential and existing clients
Explain company services and benefits clearly
Follow up for renewals, appointments, and customer queries
Maintain daily call records and customer data
Generate leads and schedule meetings for the sales team
Handle customer concerns professionally
Achieve daily and monthly calling targets
Coordinate with internal departments when required

Required Skills

Good communication and convincing skills
Basic knowledge of MS Excel and CRM software
Ability to handle telephonic conversations confidently
Negotiation and customer handling skills
Self-motivated attitude

Qualification

Graduate

Experience

6 months–3 Years preferred

Salary

₹16,000 – ₹20,000 per month (depending on experience) fixed salary

Working Hours

Day Shift
6 Days Working

Benefits

Training support
Professional work environment
Career growth opportunities

Preferred Candidate Profile

Good English/Hindi communication skills
Basic English understanding
Self-motivated and target-oriented
Ability to handle multiple calls efficiently

THANKS & REGARDS

HR HEAD

PAWAN SRIWASTAVA

9335905907/ 9355648251

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller Outbound job

What skills and experience do you need for this Telecaller Outbound job?
Ans : To apply for this Telecaller Outbound job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Outbound job ranges between ₹16,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 3 Noida, Noida.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Telecaller Outbound job. Only female candidates can apply.
What are the key responsibilities of this Telecaller Outbound job?
Ans : As a Telecaller Outbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Outbound job is located in Sector 3 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience is ideal for this Telecaller Outbound job.
Why should you apply for this Telecaller Outbound job?
Ans : This Telecaller Outbound job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.