Quality Auditor

20,000 - 25,000 /month

Bpo Convergence

Sector 1 Noida, Noida

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Quality Auditor to join our team at Bpo Convergence to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Quality Auditor job

Who is eligible to apply for this Quality Auditor job at Bpo Convergence?
Ans : Candidates should have a 12th Pass and above qualification for this Quality Auditor job offered by Bpo Convergence.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Quality Auditor position.
What shift and timings does this job follow?
Ans : This Quality Auditor job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 1 Noida, Noida.
How many vacancies are there for this Quality Auditor job?
Ans : There are 5 vacancies for this Quality Auditor role.
Is this job open for all genders?
Ans : Yes, this Quality Auditor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Quality Auditor position is Sector 1 Noida, Noida.
What makes this Quality Auditor job a good opportunity?
Ans : This Quality Auditor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.