Telecaller Outbound

10,000 - 10,500 /month

Aim Corporate

New Alipore, Kolkata

6 - 12 months Experience in Customer Support / TeleCaller

75 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi, Bengali

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, DRA Certificate

Job Description

We are looking for a Telecaller Outbound to join our team at Aim Corporate. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹10000 - ₹10500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller Outbound job

What skills and experience do you need for this Telecaller Outbound job?
Ans : To apply for this Telecaller Outbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹10,500 per month in this Telecaller Outbound position.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Alipore, Kolkata.
How many vacancies are there for this Telecaller Outbound job?
Ans : There are 75 vacancies for this Telecaller Outbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Outbound, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecaller Outbound position is New Alipore, Kolkata.
Who is the right fit for this Telecaller Outbound job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-1 years of experience is the right fit for this Telecaller Outbound job.
What makes this Telecaller Outbound job a good opportunity?
Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹10,000-₹10,500 per month. This is a Full Time job and has 75 openings.