Telecaller - Loans Collection

15,000 - 23,000 /month*

Bhavani Business Solutions

Kalyan (West), Mumbai

₹3,000 incentives included

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Hindi, Marathi

10th Pass and above

All genders

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Telecaller - Loans Collection to join our team at Bhavani Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to LOANS COLLECTION. The role offers ₹15,000 - ₹23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecaller - Loans Collection job

What qualifications and experience are required for this Telecaller - Loans Collection position?
Ans : Candidates should have a 10th Pass and above qualification with 1-4 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Telecaller - Loans Collection job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller - Loans Collection job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyan (West), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller - Loans Collection job is open for both male and female candidates.
What are the key responsibilities of this Telecaller - Loans Collection job?
Ans : As a Telecaller - Loans Collection, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller - Loans Collection job is located in Kalyan (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-4 years of experience is ideal for this Telecaller - Loans Collection job.
Why should you apply for this Telecaller - Loans Collection job?
Ans : This Telecaller - Loans Collection job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.