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Telecaller

salary 12,000 - 20,000 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Sector V - Salt Lake, Kolkata
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
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Job Benefits: PF
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Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Woodrock Infotech Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹20000 and a dynamic environment with opportunities for growth.


Job Responsibilities:

• Handle customer queries and concerns through calls, emails, or chats.

• Provide accurate information regarding products and services.

• Resolve customer issues professionally and efficiently.

• Maintain proper records of customer interactions.

• Ensure high levels of customer satisfaction.

• Follow company policies and process guidelines.


Eligibility Criteria:

🔹️Age: 18-35 Years

🔹️Qualification: Minimum 12th Pass

🔹️Communication: Advanced Level English Mandatory, No stammering/ no fumbling while speaking, No grammatical mistakes, Communication must be Excellent

🔹️Work Mode: Work From Office

🔹️Shift: 24*7 Rotational Shift

🔸Customer-centric approach.

🔸Ability to work in a team environment.

🔸Positive attitude and willingness to learn.

🔸 Having 2-wheeler is a plus point.


★DOCUMENTS REQUIRED ★


Resume | Aadhaar | PAN |Passport Photo |Education Certificate |Experience Proof


Blended Process

Flexible Shift (Weekly) + Rotational Week Off

Salary: 15k CTC

Perks & Benefits: PF & ESI

Eligibility: Fresher/Experience (both canapply)

Drop: Available

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹20,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 50 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Sector V - Salt Lake, Kolkata.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 20000

Contact Person

Ankita Mukherjee

Interview Address

Sector V - Salt Lake, Sector V - Salt Lake, Kolkata
Posted 10+ days ago
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