Telecaller

Job Title: Telecaller

Company Name: Wood-AL Systems & Services Pvt. Ltd.

Location: Chunabhatti (East), Mumbai

Department: Sales & Marketing

Reporting To: Owner / Director

Job Summary:

The Telecaller will be responsible for contacting potential clients, handling customer inquiries, preparing quotations, and assisting in basic marketing activities. The role also involves managing social media pages, performing routine office tasks, and coordinating with the sales team to ensure efficient workflow and client satisfaction.

Key Responsibilities:

1. Make outbound calls to potential clients and introduce company offerings.

2. Handle inbound inquiries through calls, messages, or social media platforms.

3. Understand client requirements and connect them to the concerned department or sales representative.

4. Prepare quotations as per client needs and send them professionally.

5. Manage company social media pages – post regular updates, add stories, and engage with followers.

6. Maintain client database, follow-up list, and record of inquiries in Excel or CRM.

7. Coordinate site visits or meetings with the sales and project team.

8. Prepare daily and weekly call/follow-up reports.

9. Assist with general office tasks and provide administrative support as required.

10. Maintain a professional, polite, and customer-friendly approach in all interactions.
    

Skills & Competencies:

Good communication skills in Hindi, Marathi, and basic English.

Strong convincing and follow-up skills.

Basic knowledge of Excel, Word, Email, and Social Media Platforms (Instagram, Facebook, WhatsApp Business).

Ability to handle multi-tasking (calls, quotations, and social media).

Positive attitude, punctuality, and customer-oriented approach.

Qualifications:

Education: Minimum HSC / Graduate (any stream).

Experience: 0–2 years (telecalling, marketing, or admin background preferred).

Work Schedule:

Timing: 10:00 AM – 8:00 PM

Weekly Off: Sunday

Salary Range:

₹12,000 – ₹15,000 per month

Career Growth Path:

Telecaller → Senior Telecaller → Business Development Executive → Sales / Project Coordinator

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Woodal System & Services Private Limited.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Woodal System & Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.