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Telecaller

salary 15,000 - 20,000 /month
company-logo
job companyWhizzy Logistic Technologies Private Limited
job location Ekkaduthangal, Chennai
job experience0 - 2 years Experience in Customer Support / TeleCaller
30 Openings
full_time Full Time

Skills Required

Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits, PF
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PAN Card, Aadhar Card, Bank Account, Internet Connection

Job Description

We are looking for a Telecaller to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ekkaduthangal, Chennai.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 30 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Ekkaduthangal, Chennai.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Domestic Calling, Computer Knowledge with 0-2 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 30 openings.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Salary

₹ 15000 - ₹ 20000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Monisha

Interview Address

Ekkaduthangal, Chennai, Ekkaduthangal, Chennai
Posted a day ago
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