Telecaller

15,000 - 15,000 /month

Waypoint Staffing Solution

A Block Sector-4 Noida, Noida

6+ months Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Waypoint Staffing Solution. The role offers ₹ 15,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to NGOs. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Waypoint Staffing Solution?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Telecaller job offered by Waypoint Staffing Solution.
How much can you earn in this position?
Ans : The salary is ₹15,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector-4 Noida, Noida.
How many vacancies are there for this Telecaller job?
Ans : There are 90 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Telecaller position is A Block Sector-4 Noida, Noida.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 1-7 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary of ₹15,000 per month. This is a Full Time job and has 90 opening.