A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month
Visionarypeaks Private Limited
BTM 2nd Stage, Bangalore
0 - 3 years Experience in Customer Support / TeleCaller
Full Time
Overview:
The Debt Collections Specialist is responsible for managing overdue accounts by contacting individuals or businesses to negotiate payment arrangements. The role emphasizes resolving outstanding balances while maintaining a professional, empathetic, and customer-focused approach.
Designation:
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CSR (Customer Support Representative)
Responsibilities and Duties:
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Conduct outbound calls to the company’s existing customers.
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Inform customers about outstanding bills, payment terms, and due dates.
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Follow up diligently to ensure timely payment collections.
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Maintain accurate records of calls, payment commitments, and updates in the system.
Key Skills:
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Proficiency in Hindi and English is mandatory.
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Knowledge of additional languages such as Kannada, Tamil, Telugu, or Malayalam is an advantage.
Required Experience and Qualifications:
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Experience: Open to both freshers and candidates with up to 3 years of experience.
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Education: Minimum qualification of 12th grade or higher.
Benefits:
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Opportunity to earn unlimited incentives.
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Provident Fund (PF).
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Employee State Insurance Corporation (ESIC).
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Gratuity Benefits.
Additional Information:
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Job Type: Full-Time
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Working Days: Monday to Saturday.
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Work Timings: 09:00 AM to 06:00 PM.
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Gender: Open to all.
