Telecaller

15,000 - 25,000 /month

Vimal Enterprises

Marol, Mumbai

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Marathi

10th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a Telecaller to join our team at Vimal Enterprises. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a 10th Pass and above qualification with 1-7 years of experience for this Telecaller job offered by Vimal Enterprises in Marol, Mumbai.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marol, Mumbai.
How many vacancies are there for this Telecaller job?
Ans : There are 25 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller position is Marol, Mumbai.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.