Telecaller

15,500 - 16,500 /month

Victa Earlyjobs Technologies Private Limited

Industrial Area Phase 2, Panchkula

0 - 5 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

Job Description – Business Associate (Back Office Operations)

Job Title:

Business Associate – Back Office Operations

Job Location:

To be shared during the interview process.

Job Type:

Full-Time

Job Summary:

We are hiring Business Associates for our Back Office Operations team. The role involves handling customer queries and complaints through email while ensuring timely and accurate resolution. This is an excellent opportunity for fresh graduates and candidates looking to build a career in the BPO/Back Office domain.

Key Responsibilities:

Resolve customer complaints and queries through email.
Ensure timely and accurate closure of customer issues.
Maintain high-quality communication and service standards.
Follow company processes and meet productivity targets.
Coordinate with internal teams for query resolution when required.

Eligibility Criteria:

Graduate in any discipline OR
3-Year Diploma (after 12th)
Freshers and experienced candidates are welcome to apply.
Good written English communication skills.
Basic computer knowledge and typing skills.

Salary & Benefits:

Salary: ₹15,500 – ₹16,500 per month (based on interview performance and experience)
Performance-based incentives
Additional allowances as per company policy
Night shift allowance (for eligible male candidates)

Training Details:

Training Duration: 21–25 days (3 weeks)
Training Stipend: ₹381 per working day

Shift Details:

9-hour shift (8 working hours + 1-hour break)
Rotational shifts with rotational weekly off

Shift Timings:

Female Candidates:

Rotational day shifts between 6:00 AM and 8:00 PM

Male Candidates:

Rotational day and night shifts
Night shift allowance applicable

Skills Required:

Good written communication skills
Basic computer proficiency
Attention to detail
Problem-solving ability
Ability to work in a fast-paced environment
Team player with a customer-centric approach

Apply Now!

Join a growing organization and build your career in Back Office Operations. Immediate joiners are preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹15,500-₹16,500 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Industrial Area Phase 2, Panchkula.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Telecaller job is located in Industrial Area Phase 2, Panchkula.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-5 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,500-₹16,500 per month. This is a Full Time opportunity and has 99 openings available.