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Telecaller

salary 14,000 - 15,000 /month
company-logo
job companyVcc Ayurveda & Medical Research Limited Liability Partnership
job location B Block Sector 52 Noida, Noida
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Benefits: PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Vcc Ayurveda & Medical Research Limited Liability Partnership. The role offers ₹14000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹14,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in B Block Sector 52 Noida, Noida.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 2 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is B Block Sector 52 Noida, Noida.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹14,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, Domestic Calling, Domestic Calling, Domestic Calling, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process

Shift

DAY

Contract Job

No

Salary

₹ 14000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Thomas

Interview Address

B 101, SECTOR 52, NOIDA, U.P
Posted 5 days ago
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