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Telecaller

salary 6,000 - 11,000 /month
company-logo
job companyUtkarsh Computer Institute
job location Taramandal, Gorakhpur
job experience1 - 6 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Utkarsh Computer Institute. The role offers ₹6,000 - ₹11,000 and involves managing customer calls, delivering outstanding customer service related to any industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Telecaller job

  1. What are the eligibility criteria for this Telecaller job?
    Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience and skills like Computer Knowledge for this Telecaller job offered by Utkarsh Computer Institute in Taramandal, Gorakhpur.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹6,000-₹11,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Taramandal, Gorakhpur.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Taramandal, Gorakhpur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 1-6 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹6,000-₹11,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 6000 - ₹ 11000

Contact Person

Indra Dev Yadav

Interview Address

Bhagat chauraha taramandal Gorakhpur 273016, Taramandal, Gorakhpur
Posted 3 days ago
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