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Telecaller

salary 8,000 - 16,000 /month*
company-logo
job companyUrmison Food Products
job location Upper Bazar, Ranchi
incentive₹1,000 incentives included
job experience1 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
qualification
Graduate and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Urmison Food Products. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹ 8,000 - ₹ 16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Telecaller job

  1. What are the eligibility criteria for this Telecaller job?
    Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Urmison Food Products in Upper Bazar, Ranchi.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹8,000-₹16,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Upper Bazar, Ranchi.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 2 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Upper Bazar, Ranchi.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-7 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹8,000-₹16,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 16000

Contact Person

Subodh Choudhary

Interview Address

48, Cart Sarai Road, Upper Bazar, Ranchi
Posted 4 hours ago
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