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Telecaller

salary 15,000 - 33,000 /month*
company-logo
job companyTrivi Work
job location Narhe, Pune
incentive₹15,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at TRIVI WORK. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to RECRUITMENT. The role offers ₹15,000 - ₹33,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹15,000-₹33,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Narhe, Pune.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Narhe, Pune.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-7 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹15,000-₹33,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 33000

Contact Person

TRIVI

Interview Address

VIRAJSINH KALE PATIL BUSINESS GROUP TRIVI WORK SN 54 Office F 9 Phase II Siddhivinayak Anagan Narhe Pune 411041 Above Shriji Hotel Narhe, Narhe, Pune
Posted 15 hours ago
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