Telecaller

12,000 - 20,000 /month

Techberry Infotech Private Limited

Vikhroli (West), Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Real Estate

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Title: Telecaller Executive

Experience: 1–2 Years
Location: Vikhroli (West), Mumbai
Employment Type: Full-Time

Job Summary

We are looking for a dynamic and result-oriented Telecaller Executive with 1–2 years of experience in outbound calling, lead generation, and customer engagement. The ideal candidate should possess excellent communication skills and the ability to build rapport with potential customers while promoting the company's products and services.

Roles & Responsibilities

Make outbound calls to prospective customers and existing clients.
Introduce and explain the company's products, services, and solutions professionally.
Generate, qualify, and nurture leads for the sales team.
Schedule appointments, meetings, and follow-ups with potential clients.
Maintain accurate records of customer interactions, inquiries, and feedback in CRM/software.
Follow up with leads through calls, emails, WhatsApp, and other communication channels.
Handle customer queries and provide relevant information about products and services.
Achieve daily, weekly, and monthly calling and lead-generation targets.
Build and maintain strong customer relationships to improve conversion rates.
Coordinate with the sales and marketing teams to ensure smooth lead management.

Required Skills

1–2 years of experience in telecalling, telesales, customer support, or lead generation.
Excellent verbal communication skills in English, Hindi, and Marathi.
Strong interpersonal, negotiation, and persuasion skills.
Ability to handle customer objections effectively.
Basic computer proficiency, including MS Excel, MS Word, Email, and CRM tools.
Good listening skills and a customer-centric approach.
Self-motivated with a positive attitude and willingness to achieve targets.

Educational Qualification

Bachelor's degree in any discipline.
Candidates with relevant telecalling or telesales experience will be preferred.

Preferred Attributes

Experience in B2B/B2C calling.
Strong follow-up and relationship-building skills.
Ability to work independently and as part of a team.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Vikhroli (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.