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Telecaller

salary 15,000 - 22,000 /month
company-logo
job companySunroute Energy Solutions Private Limited
job location Udhana, Surat
job experience6 - 12 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Punjabi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
star
Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Sunroute Energy Solutions Private Limited. The role offers ₹15,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

  1. Who is eligible to apply for this Telecaller job at Sunroute Energy Solutions Private Limited?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Telecaller job offered by Sunroute Energy Solutions Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹22,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Udhana, Surat.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 25 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Udhana, Surat.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge, EXCLE

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Regional Languages

Punjabi, Kannada

Contact Person

Harshit tiwarti
Posted a day ago
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