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Telecaller

salary 18,000 - 30,000 /month*
company-logo
job companyStoomx Private Limited
job location Shivaji Nagar, Thane
incentive₹5,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
1 Opening
Incentives included
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi, Marathi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Stoomx Private Limited. The role offers ₹18,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shivaji Nagar, Thane, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Telecaller job. Only male candidates can apply.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Shivaji Nagar, Thane, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-2 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, English Hindi Marathi

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 30000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Zahid Shaikh

Interview Address

STOOM, 901, Opp Sai Baba Mandir, Shivaji Nagar, Manpada, Thane West, Mumbai
Posted 11 minutes ago
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