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Telecaller

salary 24,000 - 30,000 /month
company-logo
job companyStar Health Insurance
job location Andheri (East), Mumbai
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Telecaller to join our team at STAR HEALTH INSURANCE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹24,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

  1. Who is eligible to apply for this Telecaller job at Star Health Insurance?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling for this Telecaller job offered by Star Health Insurance.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,000-₹30,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 10 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Andheri (East), Mumbai.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹24,000-₹30,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 24000 - ₹ 30000

Regional Languages

Bengali, Hindi

English Proficiency

Yes

Contact Person

Nikita Tiwari

Interview Address

Andheri East Marol Mumbai, Andheri (East), Mumbai
Posted 14 hours ago
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