Telecaller

salary 13,000 - 20,500 /Month*
company-logo
job companyStahr Llp
job location Bhandup (West), Mumbai
incentive₹2,500 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
20 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits
star
Internet Connection, Laptop/Desktop, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to banking. The role offers ₹13000 - ₹20500 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., STAHR LLP.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 20 Telecaller at STAHR LLP
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6 days working

Benefits

Insurance, Medical Benefits

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 13000 - ₹ 20500

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Priti Salve

Interview Address

Bhandup (West), Mumbai
Posted 10+ days ago
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